Privacy Policy

Last updated: October 26, 2023

Introduction

At Claddagh Abode, we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Claddagh Abode when you use our website www.claddaghabode.ie (the "Site") or interact with our services. We adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Create an account or register for our services.
  • Make a purchase or place an order.
  • Subscribe to our newsletter or marketing communications.
  • Participate in surveys or promotions.
  • Contact us for support, inquiries, or feedback.
  • Request a consultation or specific service.

This information may include your name, email address, postal address, phone number, payment information, and details about your design preferences or project requirements.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

  • Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Similar Technologies: We use cookies to enhance your browsing experience, analyze site usage, and support marketing efforts. You can control cookie preferences through your browser settings.
  • Device Information: Information about the device you use to access our Site, such as hardware model, operating system version, unique device identifiers, and mobile network information.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services, fulfil orders, and process payments.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To send you updates, promotional offers, newsletters, and other marketing communications you have opted into.
  • To personalise your experience on our Site and recommend products or services that may be of interest to you.
  • To improve our Site, products, and services, and to develop new offerings.
  • To detect, prevent, and address technical issues, fraud, or other illegal activities.
  • To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors and service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, email delivery, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Affiliates: To our affiliates, in which case we will require those affiliates to honour this Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems or anonymise it so that it can no longer be identified.

Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Security of Your Information

We implement appropriate technical and organisational measures designed to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +353 1 678 9012
  • By mail: Claddagh Abode, 387 Pearse Street, Dublin 2, D02 W118, Ireland